Refund & Return Policy

At Shvasaa, we take great care in ensuring that each piece of jewelry meets the highest standards of quality and craftsmanship. As a brand committed to exclusivity and authenticity, we maintain a strict no-return and no-refund policy for all purchases.

No Returns & No Refunds

All sales are final, and we do not accept returns or offer refunds for any reason. We encourage customers to review product details, dimensions, and images carefully before making a purchase. If you need any clarification, our customer support team is available to assist you before placing an order.

Damaged or Incorrect Products

In the unlikely event that you receive a damaged or incorrect item, you must inform us within 24 hours of delivery. The following conditions apply:

• A mandatory unboxing video must be submitted as proof.
• Clear images showcasing the issue must accompany your request.
• Upon verification, we will determine an appropriate resolution at our discretion.

Additional Information

• No Exchanges: We do not offer product exchanges under any circumstances.
• Jewellery Care Responsibility: Once delivered in perfect condition, Shvasaa is not responsible for any damage due to mishandling, exposure to moisture, chemicals, or improper storage.

For any concerns, feel free to reach out to us at [8130104089]. We appreciate your understanding and thank you for choosing Shvasaa, where elegance meets heritage.